8.30am - 9.00am

 Registration of Participants

 9.00am - 9.15am

 9.15am – 9.30am

 Welcoming Speech and Opening by:

 -  President Kuala Lumpur Tourism Association

 -  Director of the Institute of Business Excellence

 9.30am - 10.00am

 Keynote Address:

 CEO Malaysia External Trade Development Corporation

 10.00am - 10.30am

 Coffee Break

 10.30am - 11.30am

 Parallel Session 1

 11.30am – 1.00pm

 Parallel Session 2

 1.00pm - 2.30pm

 Lunch Break

 2.30pm – 5.00pm

 Parallel Session 3

 5.00pm – 5.30pm

 Closing ceremony