8.30am - 9.00am

 Registration of Participants

 9.00am - 9.15am

 9.15am – 9.30am

 Welcoming Speech and Opening by: Chairman

 Director, Institute of Business Excellence (IBE)

 9.30am - 10.00am

 Keynote Address:

 Chairman of Federation of Malaysia Business Associations
 (FMBA)

 10.00am - 10.30am

 Coffee Break

 10.30am - 11.30am

 Parallel Session 1

 11.30am – 1.00pm

 Parallel Session 2

 1.00pm - 2.30pm

 Lunch Break

 2.30pm – 5.00pm

 Parallel Session 3

 5.00pm – 5.30pm

 Closing ceremony